If you have cable TV there is a good chance you’ve seen Wen infomercials. If you don’t have it, you probably heard about them. However, there us a good possibility that you are not aware that there are two versions of this product in the market. Actually, I should say two different products under the same name. The first one, which I believe to be the original Wen, is distributed by Chaz Dean via www.chazdean.com. The second one is distributed by Guthy-Renker via www.wen.com. Ingredients in Wen Cleansing Conditioner from www.chazdean.com:
Water, Aloe Vera Gel, Glycerin, Chamomile Extract, Cherry Bark Extract, Calendula Extract, Rosemary Extract, Betientrimonium Chloride, Stearamidopropyl Dimethylamine, Cetyl Alcohol, Emulsifying Wax, Panthenol, Trimethylsilylamodimethicone, Hydrolyzed Whole Wheat Protein, PEG-60 Almond Glycerides, Menthol, Sweet Almond Mint Oil, Peppermint Oil, Citric Acid, Methylchlorisothiazolinone, Methylisothiazolinone, Fragrance.
Just looking at the list of the ingredients, you immediately notice two things. First, list ingredients for the first product is shorter, which is a good thing in my book. Second, product contains more natural ingredients in the beginning of the list (therefore, in larger quantities) such as Aloe Vera Gel and plant extracts, another good thing.
The difference in the ingredients might explain why there are so may mixed reviews of Wen system. Some people love it, and some people hate it. Is it possible they are reviewing different products? I, as it turned out, tried the second product, and was not in the “love” camp. (Review of Wen Cleansing Conditioner). What’s worse, list of ingredients is no listed on www.wen.com, so you don’t even have a chance to discover that it’s not the “original” Wen before ordering (list of the ingredients was coped form the container I received) . I will not even go into a rant here about the fact that Guthy-Renker makes you sign up for recurrent shipments, and then spam you with newsletter and promotions. I can write a separate post just on that.
This situation with two different products sporting the same name, left bad taste in my mouth. It made me (and I’m sure some other people) feel deceived and frustrated. Now I am torn between desire to try the “original” Wen distributed by Chaz Dean and desire to never hear about any kind of Wen ever again.
Bottom line: This is not a review of either of these products . This is not a comparison of two products (although from just looking the list of the ingredients, I like the first one a lot better). If you are using either of these products and are happy with it – good for you. The point of this post (aside from ranting) is to shed some light on a confusing situation and allow people to make informed choices.